Supplier Management Cause and Effect –Coto de Caza Lightening

Supplier Management Cause and Effect –Coto de Caza Lightening
The Problem is San Diego Gas and Electric don't have workers available at night to check the street lamps
August 3, 2007
It has been close to six months since the CZ Master Association, without much discussion or notice, fired Tri-County Lighting after 18 years of faithful service to the community.
Since then, a question that keeps coming up is “Who do you call with street light problems”? The response of course, is that the property management company, Keystone Property, is a good place to start. If you are fortunate, you may get a canned response, such as “I will advise the lighting contractor of the problem. The lights you are referring to may not be association maintained lighting and if not, I will advise you accordingly”.
The Orange County Register quotes CZ Master Association President Steve Zipperman as saying: "The problem is that we have two separate utility companies serving Coto,….North of San Miguel is covered by Southern California Edison. South of San Miguel is covered by San Diego Gas and Electric… because those companies don't have workers available at night to check the street lamps, they rely on residents to call”
For 18 years prior to the firing of Tri-County Lighting the lighting maintenance questions hardy comes up. Now it does, and apparently the problem is that the utilities companies do not have enough workers at night!
We think that the real issue is supplier management!
Street lights were never managed by Tri-County Lighting. They only did CZ lighting in common areas. The street lights are the utility companies. The bigger issue is that we are paying Universal to patrol our streets which I think is a waste of money. However, obviously, if they see a street light out, they should inform Keystone who can call it in to the appropriate utility company for repair. Joe Morabito (former member CZ Master Association BOD)
Indeed, on the other hand, the average lifetime of a night light (or any light fixture for that matter) is well known. From what we know, Tri-County Lighting was pro-active in replacing fixtures close to the average useful life and proactive about reporting other problems not within their jurisdiction. Hence, there is no need to have people work nights in order to implement a decent night light maintenance program.
Tri-County Lighting always did a superior job. My understanding is that they were fired after many years of service without any explanation. If that is true, that is no way to treat a long time supplier and I am supposed to be the tough guy when it comes to supplier management. JM













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